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FAQ

Common questions

What are you delivery timelines?

We make your products when you place your order. Our current production timeline is estimated to be:

  • 3-4 business days for coroplast signs;
  • 7-10 business days for aluminum and reflective aluminum signs;
  • 5-8 business days for every other product (PVC, alupanel, stickers, etc.).

Delivery is typically 1-2 business days in Quebec & Ontario.

How much does shipping cost?

All orders $99+ are eligible for free shipping.

If your order is under $99, delivery fees are calculated at checkout based on your address and the products you ordered.

Orders

Can I modify or cancel my order after placing it?

You need to contact us ASAP via our contact form.

If your order is not yet sent to production, we can modify or cancel it.

Fair warning: our orders are put in production very quickly to deliver them as soon as possible.

I would like to return a sign I don't need.

All orders are printed specifically for you. For that reason, all sales are final.

I got my sign and it was damaged in transit

Please send us pictures of the packaging and the damaged sign by email at reclamation@afficheexpert.ca and our team will reprint the sign.

Do you stock the signs?

No. Givent he number of designs we provide, we print signs as orders come in.

Delivery

What are you delivery timelines?

We make your products when you place your order. Our current production timeline is estimated to be:

  • 3-4 business days for coroplast signs;
  • 7-10 business days for aluminum and reflective aluminum signs;
  • 5-8 business days for every other product (PVC, alupanel, stickers, etc.).

Delivery is typically 1-2 business days in Quebec & Ontario.

How are orders shipped?

We carefully pack the signs to keep them intact during transit, and we ship them with a carrier such as UPS, Fedex, Dicom or Purolator based on your order and the destination of the order.

How much does shipping cost?

All orders $99+ are eligible for free shipping.

If your order is under $99, delivery fees are calculated at checkout based on your address and the products you ordered.

Product

Which material should I choose?

That choice is based on what use you intend for the sign:

Indoors: Coroplast or PVC

Outdoors (short-medium term): Coroplast

Exterior (long-term): Alupanel, aluminum or reflective aluminium

PVC - This lightweight and affordable material is perefect for indoor signs.

Coroplast - Coroplast is known for its durability and resistance to inclement weather. It's great for indoor and outdoor signs.

Aluminum - Aluminum signs are perfect for long-term use (several years) and their resistance to inclement weather.

Reflective aluminum - Reflective aluminum signs provide the benefits of aluminum signs while improving its visibility.

Which format should I choose?

The further away you want your sign to be visible, the bigger it needs to be.

However, it is sometimes better to get multiple smaller signs than one large one to make sure people get the message.

Can I customize your products?

Yes! If you need a modified version of our signs, contact us through our contact form. We will be happy to help.

Are your signs sold individually?

Yes, unless otherwise specified on the product page, each sign is sold individually. You must choose the quantity you want when you place your order.

How do I install U-shaped posts?

We have a guide for that! Click here to see how to install the U-shaped post you received.

Other

I can't find the sign I want on your website.

You can simply fill out our custom product form with your detailed request and our graphists can help bring your idea to life.

Do you offer an installation service?

No, we don't offer any installation service at this time.

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